Privacy Policy

Revised Date: 02/11/2025

Privacy Policy

1. Introduction

Welcome to Billiot Pest Control’s Privacy Policy. We value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and share your data when you use our services, including our automated texting and SMS notification services.

By providing your mobile phone number, you consent to receive text messages from Billiot Pest Control regarding appointment reminders, service updates, and important notifications related to our pest control services. We handle your information with the utmost care and security in accordance with this policy.

2. Information We Collect

We may collect the following types of personal information:

• Contact Details: Name, email address, phone number, and physical address.
• Usage Data: Information on how you interact with our website, automated texting app, and SMS notification services.

3. How We Use Your Information

We use your information for the following purposes:

• To communicate with you regarding scheduled services, appointment reminders, and service updates via SMS.
• To improve our services and customer experience.
• To provide promotional offers, with your consent.
• To comply with legal obligations and protect our business operations.

4. 10DLC Messaging Policy

By providing your mobile phone number, you consent to receive text messages from Billiot Pest Control regarding appointment reminders, service updates, and other important service notifications.

• We will message you approximately 4 times per month/service.
• Your phone number will not be shared with third parties for marketing purposes.
• You can opt out of receiving messages at any time by replying "STOP" to any text message.
• For assistance, text "HELP" or contact us at 866-365-0075 or info@billiotpest.com.
• Our full Privacy Policy is available for review.
• Messaging and data rates may apply.

5. Sharing of Information

Billiot Pest Control does not sell, rent, or share your personal information with third parties for marketing purposes. However, we may disclose your information in the following circumstances:

• To comply with legal requirements.
• To protect the rights and security of our business and customers.
• To trusted third-party service providers who assist in delivering SMS notifications. These third parties are contractually obligated to protect your information and use it only for the intended purpose.

6. Data Security

We implement strict security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we use commercially acceptable means to protect your data, no transmission over the internet or mobile networks can be guaranteed as 100% secure.

7. Opt-Out Policy & Your Rights

You may opt out of receiving SMS notifications at any time by replying "STOP" to any text message. Alternatively, you can contact us directly to request removal from our SMS service at 866-365-0075 or info@billiotpest.com.

Please note that opting out may limit your ability to receive timely updates about your pest control services.

You have the right to:

• Access, update, or delete the phone number associated with your account.
• Contact us with any concerns or questions regarding your SMS preferences.

8. Changes to this Privacy Policy

Billiot Pest Control may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date. It is your responsibility to review this Privacy Policy periodically.

9. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us:

📞 Phone: 866-365-0075

📧 Email: info@billiotpest.com

Southshore Corporate Office

📍 5804 Plauche St, New Orleans, LA 70123

📞 504-365-0075

Northshore Corporate Office

📍 857 N Collins Blvd., Covington, LA 70433

📞 985-893-5083